Making exceptional customer experience of utmost priority.
With our leading solutions, Skylux enables your contact center to deliver an exceptional customer experience.
Welcome to
Skylux Inc
The Communication Technology Experts
Skylux is the result of experienced professionals joining hands to offer client-tailored services in a variety of areas ranging Communication-Based Business Process Automation and Software solutions.
Genesys Cloud
Take your contact center into the cloud; Rely on leading contact center technology with the flexibility of the cloud at your fingertips.
Genesys PureConnect
The PureConnect application is the only true, all-in-one Omni channel contact center and communications solution recognized as a leader in both cloud and on-premises markets.
Genesys PureEngage
Genesys PureEngage leverages the world-class SIP-based contact center and Genesys Voice Platform (GVP)/Media Services on a subscription basis to better fit your business’s needs.
Amazon Connect
Amazon Connect provides an easy-to-use, omnichannel cloud contact center that opens the door to superior customer service – all at a lower cost to you.
Genesys Cloud
Take your contact center into the cloud; Rely on leading contact center technology with the flexibility of the cloud at your fingertips.
Genesys PureConnect
The PureConnect application is the only true, all-in-one Omni channel contact center and communications solution recognized as a leader in both cloud and on-premises markets.
Welcome to
Skylux Inc
The Communication Technology Experts
Skylux is the result of experienced professionals joining hands to offer client-tailored services in a variety of areas ranging Communication-Based Business Process Automation and Software solutions.
Genesys PureEngage
Genesys PureEngage leverages the world-class SIP-based contact center and Genesys Voice Platform (GVP)/Media Services on a subscription basis to better fit your business’s needs.
Amazon Connect
Amazon Connect provides an easy-to-use, omnichannel cloud contact center that opens the door to superior customer service – all at a lower cost to you.
Skylux offers MS Dynamics integration, implementation, and complete call center setup for your business.
Zendesk Live Chat provides a simple but effective way to engage high value leads when they land on your website.
Salesforce CTI integration allows you to streamline operations and improve every interaction you have with your customers and prospects.
The Interactive SAP CRM Connector seamlessly integrates with SAP, ensuring our customers have a positive experience with informed users.
Skylux Managed Services
lead You into Better World
Skylux provides a world-class system monitoring management for your company.
Skylux’s system monitoring feature allows us to maintain a range of devices, including storage devices, desktop computers, printers, and mobile devices.
Skylux provides end-to-end technical support on the application and workflow.
Performance data reports, Customizable reporting, Data visualization and Risk analysis.
Skylux provides up-to-date reports on major incidents.
Technical support group analysis of incidents gives comprehensive views of potential issues.
Request a Demo
Solving Complexities with
Smart Technologies
Genesys Call Center Solution
Genesys contact center software, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time. Genesys is the first and only platform unifying best-in-class, Digital channels, Unified communications, Outbound campaigns, Report and Analytics, Routing, Integration the apps, Workforce Engagement, Artificial Intelligence—all built on an Open Cloud Foundation.
A Message from our Clients
I was very pleased by the services offered by Skylux. They worked professionally and timely to make sure that my launch was successful, and on time! I very much appreciated Kamlakant Shrivastwa’s leadership, and would highly recommend their services.
Skylux is an experienced, highly-organized group of professionals with a strong focus on customer satisfaction. They provide a clear timeline for implementation and then keep their deadlines. Great communication throughout the process!
We take pleasure in recognizing and appreciating team Skylux for their professional support services in setting up and maintaining our state-of-the-art contact center solutions for the critical 24x7 customer support operations. Over the past two years, their consistent and quick support helped PRECISTAT in achieving continual improvement.
Skylux is a well reputed company. I have worked previously with many partners, but never got as supportive and conscientious as Skylux Team. From the beginning Skylux has proven their capabilities and punctuality. Their support is really appreciating “ I always enjoy working with them.”
ININ has really provided something of great substance for small businesses helping these companies understand how OB/IB BPO can grow their business of great value and positions. Skylux is a true solution provider in the marketplace. “ Having Skylux support is an honor and an extremely rewarding experience.
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